We are committed to producing outdoor equipment of the highest quality and stand by our products 100%.
That’s why every Alton Goods product is covered by our ‘All Good’ Lifetime Warranty.*
So, for as long as you own your Alton gear, we’ll ensure it functions properly and remains free from manufacturing defects.
For more information on what is and isn't covered under our Lifetime Warranty,* please.CLICK HERE to read through our Warranty Against Defects.
To make a claim, please.CLICK HERE to access our warranty claim form.
In the unlikely occurrence that you experience a manufacturing defect that affects the functionality of the product, we will repair or replace the product with gear of the same or better condition.
As we are committed to sustainable practices, we hope you understand that you may receive fully functional replacement components rather than a completely new product.
This warranty does not cover damage caused by accident, normal wear and tear, or any form of product misuse. Our high-quality gear deserves a high level of care and respect!
This warranty also does not cover cosmetic issues such as abrasion, scratches or fading. After all, any decent piece of outdoor gear will have its share of blemishes to tell the story of the adventures it has seen!